Terms & Conditions

Effective Date: 2025

These Terms & Conditions (“Terms”) govern your use of the website operated by Triad Digital Solutions (“we,” “our,” or “us”) and your purchase of our products. By placing an order on our website, you agree to be bound by these Terms.

1. Products & Licensing

All software products are sold as digital downloads.
Purchases include a license for personal or business use as outlined in the product description.
Licenses may include access to updates and support for a specified period (as stated on the product page).

2. Orders & Payment

Orders are processed securely through WooCommerce with PayPal payment processing.
Payment must be completed before you can access your purchased product.
Prices are displayed in US dollars and may be subject to change without notice.

3. Delivery of Products

Upon successful payment, digital products will be made available for download via your account or email.

Link for download will be available immediately after purchase. If it does not display the link, check under your account.
Please allow up to 24 hours for email confirmation with download link (quicker to check under your account under orders).
If you still cannot locate your email confirmation, please check your spam and/or junk folders.

You are responsible for ensuring that your email address is correct during checkout to receive your download link and license information.

4. Refund Policy

We offer a no questions asked 30 day money back guarantee.
We encourage you to first attempt resolution for any concerns via our support form by clicking here.
If you are still unsatisfied, and would like a refund, your refund will be processed via the online refund form, and remedied within 30 days from request.
In the event of a refund, all licensing will be immediately terminated, and use of the plugin must cease immediately.

5. Customer Information & Privacy

We collect only the necessary information to process your order and manage your license, including your name, email, address, phone number, and payment method.
Your information will never be sold or shared with third parties except as required to process payments and provide services.
See our Privacy Policy for full details.
Please note we do not store any payment processing information, payments are handled through PayPal

6. Software Updates & Support

If your purchase includes updates and/or support, this will be provided for the duration stated at the time of purchase.
Support is limited to the functionality of the purchased product and does not include customization or third-party integrations.

7. Limitation of Liability

We are not responsible for:

Any data loss, downtime, or other damages resulting from the use of our products.
Compatibility issues with other plugins, themes, or server environments unless otherwise stated in the product description.

8. Changes to Terms

We may update these Terms at any time. The latest version will always be posted on our website, and continued use of our site or products constitutes acceptance of the revised Terms.

9. Contact Information

For questions about these Terms, contact us:

Triad Digital Solutions

Website: www.triadplugins.com